GrayWorks AI
Receptionist

Project Description

GrayWorks AI Receptionist is a GrayWorks product that gives any business a professional AI receptionist on its existing phone number — answering calls 24/7, booking and rescheduling appointments, and capturing messages through nights, weekends, and lunch rushes. It greets callers in the business's own brand voice, answers questions from a custom knowledge base, transfers the calls that need a human, and logs every call with full transcripts, recordings, and summaries. A matching website chatbot and bilingual English/Spanish support extend the same receptionist across every channel, so no lead ever goes to voicemail.