Welcome To GrayWorks Technologies
GrayWorks Services is our AI receptionist. It answers calls, books appointments and takes messages on your number, day and night. Most businesses finish setup in 15–20 minutes, and the receptionist is built and published automatically straight afterwards.
The AI receptionist runs on its own platform, GrayWorks Services, at grayworks.services. Here is how you get from this page to a receptionist answering your phone.
Compare the four plans on our packages page: Starter, Essential, Professional and Premier. You can change plan later, up or down.
Start Setup takes you to grayworks.services, where you create your GrayWorks Services account and work through six guided setup steps.
Once payment completes, your receptionist is built and published automatically. From then on you manage it by logging in at grayworks.services.
Your receptionist account is created and maintained on GrayWorks Services, not on gray-works.com. Whenever you need to change something or check on your calls, you log in at grayworks.services.
Six guided steps on grayworks.services. Most businesses finish in 15–20 minutes.
Hours, services, service areas, your team and the questions callers ask most. This is what your receptionist answers from.
Pick a voice from the library and a tone (professional, warm, energetic, calm or luxury), then write the greeting callers hear.
Transfer numbers, which calls always reach a person, and what happens after hours: alert on-call, take a message, or voicemail.
Upload or paste the material it should answer from, so callers get an answer instead of a callback.
Keep your number and forward it, or let us provision a new one from up to three preferred area codes.
Built and published automatically once payment completes. Call it, hear it, and adjust anything from your dashboard.
One receptionist, answering on your number. What it can do grows with your plan.
Included on every plan.
The questions we hear most. The full list lives on grayworks.services.
At grayworks.services/login. Your account, receptionist settings, call history and billing are all managed on GrayWorks Services, not on gray-works.com.
Most businesses finish the guided setup in 15–20 minutes. Your receptionist is built and published automatically right after payment.
Yes. Keep your number and forward it, or we provision a new number for you. Starter, Essential and Professional include one number; Premier includes two.
It follows your escalation rules: transfer to a person, take a message, or alert the on-call contact. It answers from the knowledge base you give it and takes a message or transfers rather than guessing.
Yes, on Professional and Premier. It books, reschedules or cancels against your real availability, with confirmations by email.
No. Plans are month-to-month with no setup fee, and you can cancel anytime from your billing page.
Email support@grayworks.services.
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